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Lost or Stolen Cards

Lose your debit card?

If you feel like your card information has been compromised, please call 1-866-546-8273.

Turning Off Your Debit Card Online
If your debit card has been added to your online banking profile, please follow these steps:

  1. Login to your account through a Web browser
  2. Click Settings
  3. Click ATM/Debit Card
  4. Check the Lost/Stolen box next to the correct card
  5. Click Submit*
*Please note that this card cannot be reactivated once this step is complete. To get a new card, please call us at 405-260-2265 or visit our Norman, Edmond, or Guthrie branches.

Freezing Your Debit Card on our Mobile App
  1. Login to your account through our mobile app
  2. Tap the Menu icon
  3. Tap Preferences
  4. Tap Manage Cards
  5. Select the applicable card number
  6. Tap Suspend